Terms & Conditions

Please read these Terms and Conditions carefully before using our Website.

By accessing, browsing or using https://www.vivaagencyproductions.com (the "Website"), you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions.

These Terms and Conditions should be read together with our Privacy Policy and Cookie Policy.

1. Acceptance of Terms

By accessing or using the Website, you confirm that you have the legal capacity to enter into these Terms and Conditions under applicable law.

If you are under the age of 18, you should use the Website only with the involvement and consent of your parent or legal guardian where required by applicable law.

If you do not agree with these Terms and Conditions, please do not use the Website.

2. About Us

The Website is operated by Viva Agency s.r.o., a company registered in the Slovak Republic.

Viva Agency s.r.o. provides creative, production, media, marketing and related agency services. The specific services provided to a client will depend on the applicable project agreement or other contractual arrangement.

3. Website Use

You may use the Website only for lawful purposes and in accordance with these Terms and Conditions.

You must not use the Website in any way that: is unlawful, fraudulent, deceptive, abusive or harmful; infringes the intellectual property, privacy or other rights of Viva Agency s.r.o. or any third party; transmits spam or malicious content; attempts to gain unauthorised access to the Website or its systems; introduces viruses or malicious code; or uses automated systems in a manner that causes unreasonable load or violates applicable law.

4. Intellectual Property

Unless otherwise indicated, all content made available on the Website, including text, photographs, images, videos, graphics, designs, logos, trademarks, icons, layouts, software and source code, is owned by or licensed to Viva Agency s.r.o. and is protected by applicable intellectual property laws.

Unless expressly permitted by Viva Agency s.r.o. in writing, you may not copy, modify, republish, distribute, commercially exploit, or create derivative works based on our Website content.

5. Services & Enquiries

Information published on the Website is provided for general informational purposes and does not constitute a binding offer, quotation or promise to provide services.

Any professional services provided by Viva Agency s.r.o. will be governed by a separate written agreement. Submitting an enquiry through the Website does not by itself create a contractual relationship.

We reserve the right to accept or decline enquiries at our discretion, subject to applicable law.

6. Website Content and Availability

We make reasonable efforts to keep the information on the Website accurate and up to date. However, we do not guarantee that all information will always be complete, accurate, current or free from errors.

We may modify, update, suspend or discontinue any part of the Website at any time without prior notice where permitted by applicable law.

7. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website and its content are provided on an "as is" and "as available" basis without warranties or representations of any kind.

Nothing in these Terms excludes or limits any warranty, condition, right or remedy that cannot lawfully be excluded or limited under applicable law.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Viva Agency s.r.o. shall not be liable for indirect, incidental, special or consequential loss or damage arising from or in connection with your use of, or inability to use, the Website.

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including liability for matters that cannot lawfully be excluded or limited under Slovak law.

9. Third-Party Links

The Website may contain links to third-party websites, platforms or services. Viva Agency s.r.o. does not control third-party websites and is not responsible for their content, availability, security, terms or privacy practices.

10. Privacy and Cookies

The processing of personal data through the Website is governed by our Privacy Policy. Our use of cookies and similar technologies is governed by our Cookie Policy.

11. Website Security

You must not attempt to compromise the security of the Website or any system connected to it, including attempting to bypass authentication, introducing malicious code, conducting denial-of-service attacks, or knowingly exploiting technical vulnerabilities for unauthorised purposes.

If you discover a potential security vulnerability, please contact us at lucia.cardenas@vivaagencyproductions.com.

12. Changes to These Terms

Viva Agency s.r.o. reserves the right to update or modify these Terms and Conditions from time to time. Changes will be published on this page together with an updated "Last updated" date. Your continued use of the Website after revised Terms have been published constitutes acceptance to the extent permitted by applicable law.

13. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the Slovak Republic, without prejudice to any mandatory rights or protections that apply to consumers under applicable law.

If you are a consumer, nothing in these Terms is intended to deprive you of any mandatory consumer protection rights or jurisdictional protections granted to you by applicable law.

14. Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to make it enforceable. If modification is not possible, the affected provision shall be severed and the remaining provisions shall continue in full force and effect.

15. No Waiver

A failure or delay by Viva Agency s.r.o. to exercise any right or remedy under these Terms does not constitute a waiver of that right or remedy. Any waiver must be given in accordance with applicable law and, where appropriate, in writing.